To claim O2 Rewards credit, text CLAIM to 50202 from your O2 Pay & Go phone. The text is free, and the credit lands on your account shortly after. You can also claim through the O2 Priority app or at payandgorewards.o2.co.uk.
O2 Rewards is for Pay As You Go customers only. Pay Monthly customers are not part of this scheme. If you top up on Pay & Go, O2 calculates your Rewards every three months and sends you a text at the start of each quarter telling you what you have earned.
The standard rate is 5% back on your top-ups. Depending on your usage, that can rise to 10%. O2 works out which rate applies each quarter based on your account activity, according to the O2 Rewards website at payandgorewards.o2.co.uk.
Text CLAIM to 50202. This is the quickest method. The text is free from any O2 Pay & Go handset, and as O2 states officially: "To use your Rewards to claim extra credit, text CLAIM to 50202. All these are free from your O2 Pay & Go phone."
Use the O2 Priority app. Sign in, find the Rewards section, and tap the button to claim or save your balance.
Visit the Rewards website. Go to payandgorewards.o2.co.uk, log in, and follow the on-screen steps.
When O2 notifies you of your Rewards balance, you have two choices. You can claim the credit immediately, which adds it to your phone balance for calls, texts and data. Or you can save it, rolling the balance forward to grow over the next quarter. Saving can make sense if you want to build up a larger amount before spending it.
This is the part most people miss. O2 is direct about it: "If you don't claim or save your O2 Rewards by next quarter you'll lose them." The Rewards do not roll over automatically. If you take no action before the quarter ends, the balance is wiped. Set a reminder when O2's notification text arrives.
If you have not enrolled, you need a Rewards code from O2. Enter the code at payandgorewards.o2.co.uk and click 'Join O2 Rewards' to activate the scheme on your account. After that, top-ups start counting towards your quarterly balance automatically.
## Quotations > To use your Rewards to claim extra credit, text CLAIM to 50202. All these are free from your O2 Pay & Go phone. > — O2 (official statement, O2 Community) (https://community.o2.co.uk/t5/Pay-As-You-Go/O2-Rewards/td-p/1649009) > If you don't claim or save your O2 Rewards by next quarter you'll lose them. > — O2 (official statement, O2 Rewards website) (https://payandgorewards.o2.co.uk/web/o2) ## Frequently asked questions ### how do I claim O2 rewards credit Text CLAIM to 50202 from your O2 Pay & Go phone-the text is free and credit lands on your account shortly after. You can also claim through the O2 Priority app or at payandgorewards.o2.co.uk by signing in and clicking the claim button. ### what percentage do I get back with O2 rewards O2 Rewards gives you 5% back on top-ups as standard, which can rise to 10% depending on your usage. O2 calculates which rate applies to your account every three months based on your activity. ### when do O2 rewards expire If you don't claim or save your O2 Rewards by the end of the quarter, you'll lose them. O2 texts you at the start of each quarter to notify you of your available balance, giving you three months to take action. ### can I get O2 rewards on pay monthly No, O2 Rewards is only available to Pay As You Go customers. Pay Monthly customers are not eligible for this scheme. ### how often does O2 calculate rewards O2 calculates and adds Rewards to your account every three months. You'll receive a text notification at the start of each quarter showing how much you've earned. ## Sources 1. [O2 Rewards - O2 Community](https://community.o2.co.uk/t5/Pay-As-You-Go/O2-Rewards/td-p/1649009) (community.o2.co.uk) 2. [O2 Rewards: Save or claim? You decide - Virgin Media O2](https://news.virginmediao2.co.uk/?post_type=archive&p=4150) (news.virginmediao2.co.uk) 3. [Save or claim your O2 Rewards – What’ll it be? - Virgin Media O2](https://news.virginmediao2.co.uk/?post_type=archive&p=3965) (news.virginmediao2.co.uk) 4. [How do i claim this rewards amount? - O2 Community](https://community.o2.co.uk/t5/Pay-As-You-Go/How-do-i-claim-this-rewards-amount/td-p/1490701) (community.o2.co.uk) 5. [Login - O2 Rewards](https://payandgorewards.o2.co.uk/web/o2) (payandgorewards.o2.co.uk)