# How to set up voicemail on Vodafone: a step-by-step guide

> Set up Vodafone voicemail by dialling 121 from your mobile or texting STATE to 100121 for Visual Voicemail. Complete guide for May 2026.

**Published:** 2026-05-10
**Updated:** 2026-05-10
**Category:** HOW_TO_TELCO
**Author:** Recharge Vodafone editorial team
**Canonical URL:** https://rechargevodafone.co.uk/how-do-i-setup-my-voicemail-on-vodafone/

## Key takeaways

- Dial 121 from your Vodafone mobile to access voicemail, or call your own Vodafone number from another phone and press * when your greeting plays.
- You'll need to enter your PIN every time you call voicemail to listen to messages, and Vodafone can reset it via online chat if you forget it.
- To activate Visual Voicemail on iPhone, text the word STATE to 100121 after updating to the latest iOS settings and disconnecting from Wi-Fi.
- Visual Voicemail uses your mobile data at no extra cost in the UK, but using it abroad will incur data charges or daily roaming fees.

## Key statistics

- **121** — Vodafone voicemail number when dialling from a Vodafone mobile (Source: connection-technologies.co.uk)
- **100121** — Number to text 'STATE' to in order to activate Visual Voicemail on Vodafone (Source: Vodafone UK (deviceguides.vodafone.co.uk and vodafone.co.uk))
- ***** — Key to press when voicemail greeting plays to access voicemail from another phone (Source: connection-technologies.co.uk)

## Article

<p>To set up voicemail on Vodafone, dial <strong>121</strong> from your Vodafone mobile and follow the prompts to create a PIN and record your greeting. If you want to use Visual Voicemail on iPhone instead, text the word <strong>STATE</strong> to <strong>100121</strong> after turning off Wi-Fi. Both options take under five minutes.</p>

<h2>How do I access Vodafone voicemail by dialling 121?</h2>

<p>Dial <strong>121</strong> from your Vodafone mobile. The service picks up automatically and walks you through the setup. You will be asked to choose a PIN, which you will need every time you call in to listen to messages. Pick something you will actually remember, not just 1234.</p>

<p>Once your PIN is set, the system prompts you to record a personal greeting. Follow the audio instructions, speak clearly, and press the key it asks for to save. That is the standard setup done.</p>

<h2>How do I set up voicemail from a landline or another mobile?</h2>

<p>Call your own Vodafone number from any phone. When your greeting plays, press <strong>*</strong> and you will be prompted to enter your PIN. From there the menu works the same as calling 121 directly. This method is useful if your Vodafone phone has no signal or is lost.</p>

<h2>How do I set a voicemail PIN?</h2>

<p>Vodafone requires a PIN every time you dial in, even from your own handset. You set this during first-time setup via 121. If you forget it later, Vodafone can reset it through their online chat, so you do not need to visit a store.</p>

<h2>How do I set a voicemail greeting?</h2>

<p>Dial 121 and log in with your PIN. Select the option for greetings from the menu (the exact key varies, so listen to the prompts rather than guessing). Record your message, play it back, and save it. Desk phone users on Vodafone can press the Voicemail button on the handset and follow the same spoken instructions, or dial 121 directly.</p>

<h2>How do I set up Visual Voicemail on an iPhone?</h2>

<p>Visual Voicemail lets you see and tap individual messages without dialling in. As Vodafone puts it: "Visual Voicemail is a quick and easy way to manage your voicemails on your iPhone, without dialling in to your voicemail service."</p>

<ol>
  <li>Update your iPhone to the latest iOS settings (on an iPhone 13 running iOS 26, go to Settings, then General, then Software Update).</li>
  <li>Turn off Wi-Fi. The activation text needs to go over mobile data.</li>
  <li>Text the word <strong>STATE</strong> to <strong>100121</strong>.</li>
  <li>Wait for the confirmation reply, then open the Phone app and tap the Voicemail tab.</li>
  <li>Press the Voicemail button and follow the on-screen steps to set your PIN and record a greeting.</li>
</ol>

<p>Visual Voicemail uses your mobile data in the UK at no extra cost. If you use it abroad, Vodafone notes it "will incur data charges or daily roaming fees", so bear that in mind before travelling.</p>

<h2>What if voicemail is not showing on my iPhone after setup?</h2>

<p>The most common reason is that Wi-Fi was still on when you sent the activation text. Turn Wi-Fi off, text STATE to 100121 again, and wait a couple of minutes before reopening the Phone app. If the Voicemail tab still shows nothing, restart the phone with Wi-Fi off and check again. Persistent problems are best handled via Vodafone's online chat, where an agent can check whether Visual Voicemail is correctly provisioned on your account.</p>

## Quotations

> Visual Voicemail is a quick and easy way to manage your voicemails on your iPhone, without dialling in to your voicemail service.
> — Vodafone UK (vodafone.co.uk/mobile/visual-voicemail) (https://www.vodafone.co.uk/mobile/visual-voicemail)

> It works using your data at no extra cost, but using it abroad will incur data charges or daily roaming fees.
> — Vodafone UK (vodafone.co.uk/mobile/visual-voicemail) (https://www.vodafone.co.uk/mobile/visual-voicemail)

## Frequently asked questions

### how do i set up vodafone voicemail

Dial 121 from your Vodafone mobile and follow the prompts to create a PIN and record your greeting. The setup takes under five minutes. If you forget your PIN later, Vodafone can reset it via online chat.

### what is the vodafone voicemail number

The Vodafone voicemail number is 121 when calling from a Vodafone mobile. If you're calling from a landline or another mobile, dial your own Vodafone number and press * when your greeting plays, then enter your PIN.

### how do i activate visual voicemail on vodafone iphone

Text the word STATE to 100121 after updating to the latest iOS and disconnecting from Wi-Fi. Visual Voicemail lets you manage voicemails on your iPhone without dialling in, and it uses your mobile data at no extra cost in the UK.

### can i check vodafone voicemail from another phone

Yes, call your own Vodafone number from any phone and press * when your greeting plays. You'll then be prompted to enter your PIN to access your messages, which works the same as dialling 121 directly.

### what happens if i forget my vodafone voicemail pin

Contact Vodafone via online chat and they can reset your PIN for you. You'll need to set a new PIN during the reset process.

## Sources

1. [Apple iPhone 13 - Set up Visual Voicemail | Vodafone UK](https://deviceguides.vodafone.co.uk/apple/iphone-13-ios-26/calls-and-contacts/set-up-visual-voicemail/) (deviceguides.vodafone.co.uk)
2. [Voicemail greeting and absence announcements](https://onenet.vodafone.com/latest/uk/en/content/topics/cf/devices/devices-create-greeting-messages) (onenet.vodafone.com)
3. [Visual Voicemail | Vodafone UK](https://www.vodafone.co.uk/mobile/visual-voicemail) (www.vodafone.co.uk)
4. [Vodafone Voicemail Number: Dial 121 (Setup & Turn Off)](https://connection-technologies.co.uk/help/voicemail/vodafone-voicemail) (connection-technologies.co.uk)
