# How to turn off voicemail on vodafone: a step by step guide

> Dial 1210 from your Vodafone phone to turn off voicemail for free, or use ##002# on any UK network. Updated May 2026.

**Published:** 2026-05-10
**Updated:** 2026-05-10
**Category:** HOW_TO_TELCO
**Author:** Recharge Vodafone editorial team
**Canonical URL:** https://rechargevodafone.co.uk/how-to-turn-off-voicemail-vodafone/

## Key takeaways

- Dial 1210 from your Vodafone mobile to deactivate voicemail for free, which turns off all voicemail diversions including when your phone is unanswered or unreachable.
- Use the universal code ##002# and press call to cancel all call diverts including voicemail, which works on Vodafone and other UK networks like EE, O2 and Three.
- Dial 1211 from your Vodafone phone if you need to reactivate voicemail after turning it off.
- Call 121 from your Vodafone mobile to access your voicemail settings and manage your account if you need additional help.

## Key statistics

- **121** — Vodafone voicemail number to dial from a Vodafone mobile (Source: connection-technologies.co.uk)
- **1210** — Code to dial to deactivate Vodafone voicemail (Source: Whirlpool Forums / YouTube)
- **1211** — Code to dial to activate Vodafone voicemail (Source: YouTube)
- **##002#** — Universal code to cancel all call diverts including voicemail on UK networks (Source: connection-technologies.co.uk)

## Article

<p>The quickest way to turn off voicemail on Vodafone is to dial <strong>1210</strong> from your Vodafone mobile. It's a free call and deactivates all voicemail diversions in one go. If that doesn't work, the universal code <strong>##002#</strong> cancels all call diverts including voicemail and works across Vodafone, EE, O2, and Three.</p>

<h2>How do I turn off voicemail on Vodafone by dialling 1210?</h2>

<p>Dialling 1210 from your Vodafone handset is the Vodafone-specific method. The call is free and covers every voicemail diversion scenario: unanswered calls, calls when your phone is switched off, and calls when your number is unreachable. One call handles all three situations, so you don't need to cancel each divert separately.</p>

<p>Steps:</p>

<ol>
  <li>Open your phone's dialler.</li>
  <li>Type <strong>1210</strong> and press call.</li>
  <li>Wait for the automated confirmation, then hang up.</li>
</ol>

<p>To switch voicemail back on later, dial <strong>1211</strong> instead. Same process, same free call.</p>

<h2>What is the ##002# code and when should I use it?</h2>

<p>The code <strong>##002#</strong> is a universal GSM command that cancels all call diverts, including the ones that route missed calls to voicemail. It works on EE, O2, Vodafone, and Three in the UK.</p>

<p>Use this method if 1210 doesn't seem to take effect, or if you want a single code that you can remember regardless of which UK network you're on.</p>

<p>Steps:</p>

<ol>
  <li>Open your dialler.</li>
  <li>Type <strong>##002#</strong> and press call.</li>
  <li>You should see a confirmation screen or hear a tone. Hang up once confirmed.</li>
</ol>

<p>Bear in mind this cancels all diverts, not just voicemail. If you have any other call forwarding set up, that will be cleared too.</p>

<h2>What happens to missed calls after voicemail is off?</h2>

<p>Once voicemail is deactivated, callers who can't reach you will simply hear a ringing tone until the call times out, or they'll get a network message saying the call can't be connected. No message will be recorded. If you rely on voicemail for work or family contacts, let them know before you disable it.</p>

<h2>How do I check my Vodafone voicemail before turning it off?</h2>

<p>From your Vodafone mobile, dial <strong>121</strong>. From a landline or a different mobile, call your own Vodafone number and press <strong>*</strong> when your greeting plays, then enter your PIN. It's worth clearing any saved messages before deactivating the service, since access may not be straightforward once diverts are cancelled.</p>

<h2>Which method should I use?</h2>

<p>For most people, dialling <strong>1210</strong> is the right starting point. It's Vodafone-specific, free, and covers every diversion type. Use <strong>##002#</strong> as a fallback if 1210 doesn't work, or if you want to clear all diverts at once. Both codes are confirmed as working on Vodafone.</p>

## Quotations

> Call '1210' from your phone (free call) to deactivate all of your Voicemail diversion, including when your phone is not answered, unreachable or
> — Anonymous user (Whirlpool Forums) (https://forums.whirlpool.net.au/archive/2058011)

> Dial ##002# and press call to turn off voicemail on most UK networks (EE, O2, Vodafone, Three). This cancels all call diverts including voicemail.
> — connection-technologies.co.uk (https://connection-technologies.co.uk/help/voicemail/how-to-turn-off-voicemail)

## Frequently asked questions

### how do I turn off voicemail on Vodafone

Dial 1210 from your Vodafone mobile phone and press call-it's a free call that deactivates all voicemail diversions instantly. If that doesn't work, try dialling ##002# instead, which is a universal code that cancels all call diverts including voicemail on Vodafone and other UK networks.

### what number do I call to disable Vodafone voicemail

Call 1210 from your Vodafone handset to turn off voicemail. This single free call deactivates all voicemail diversions for unanswered calls, unreachable calls, and when your phone is switched off.

### does 1210 really turn off all Vodafone voicemail

Yes, dialling 1210 from your Vodafone phone cancels all voicemail diversions in one go, covering every scenario where calls would normally be diverted to voicemail. You'll receive an automated confirmation before hanging up.

### can I use ##002# to turn off voicemail on Vodafone

Yes, ##002# is a universal GSM code that cancels all call diverts including voicemail on Vodafone, EE, O2, and Three. Use this method if the 1210 code doesn't work or if you prefer a code that works across multiple UK networks.

### how do I turn Vodafone voicemail back on after disabling it

Dial 1211 from your Vodafone mobile phone and press call. It's the same free process as disabling it with 1210, and will reactivate all your voicemail diversions.

## Sources

1. [Can't turn off voicemail with Vodafone??   -  Vodafone](https://forums.whirlpool.net.au/archive/2058011) (forums.whirlpool.net.au)
2. [Turn Off Voicemail Permanently: Dial ##002# (All UK)](https://connection-technologies.co.uk/help/voicemail/how-to-turn-off-voicemail) (connection-technologies.co.uk)
3. [Vodafone Voicemail Number: Dial 121 (Setup & Turn Off)](https://connection-technologies.co.uk/help/voicemail/vodafone-voicemail) (connection-technologies.co.uk)
4. [How to turn on (activate) or off (deactivate) voicemail on Vodafone ...](https://www.youtube.com/watch?v=SzpG6ZbYv9c) (www.youtube.com)
