# Virgin tv 360 user guide

> Virgin TV 360 setup guide with step-by-step instructions for installation, remote configuration and Hub connection in May 2026.

**Published:** 2026-05-10
**Updated:** 2026-05-10
**Category:** OTHER
**Author:** Recharge Vodafone editorial team
**Canonical URL:** https://rechargevodafone.co.uk/virgin-tv-360-user-guide/

## Key takeaways

- Virgin Media includes installation instructions with your TV360 box, either as a printed leaflet or enclosed documentation.
- The Virgin TV 360 setup process requires you to enter a verification code, which is covered in Virgin Media's official YouTube tutorial.
- Connecting a 360 Mini box to your Hub may or may not need a cable adaptor depending on which previous TV box model you had.
- You can configure your TV360 remote with an amplifier by navigating to Settings and selecting Audio & Video on your box.
- The complete Virgin TV 360 installation guide is available as a PDF on Virgin Media's content assets domain for reference during setup.

## Article

<p>The Virgin TV 360 installation guide comes as a printed leaflet inside the box, and a PDF version is also available on the Virgin Media content assets site. Setup involves connecting the box, entering a TV360 verification code on screen, and running through a short on-screen wizard. Virgin Media's help pages cover three box types: the TV 360, the V6 powered by TiVo, and the original TiVo box.</p>

<h2>How do I set up the Virgin TV 360 box?</h2>

<p>Start by checking the box contents. As one Virgin Media Community member puts it: "If it is a TV360 box then there should be installation instructions included with the new box, either as an enclosed leaflet, or instructions." Those printed instructions are the quickest reference for your specific cable setup.</p>

<p>The broad steps are:</p>

<ul>
<li>Connect the coaxial cable from your wall socket to the back of the 360 box.</li>
<li>Run an HDMI cable from the box to your TV, then plug in the power lead.</li>
<li>Switch on the TV and select the correct HDMI input.</li>
<li>Follow the on-screen prompts until you reach the TV360 verification code step, which confirms your box is activated on your account.</li>
<li>Complete the remaining on-screen setup wizard to finish.</li>
</ul>

<h2>What about connecting a 360 Mini box?</h2>

<p>If you are adding a 360 Mini in another room, connecting it to your Hub may or may not need a cable adaptor. Which one applies depends on which old TV box you previously had. The installation guide covers this directly, so check the leaflet or the PDF on the Virgin Media content assets domain before you start.</p>

<h2>How do I set up the remote with an amplifier?</h2>

<p>To pair the TV 360 remote with a separate amplifier or soundbar, go to Settings and select Audio & Video. The remote's audio control can then be configured from that menu without any additional hardware.</p>

<h2>Is there an app that works alongside the 360 box?</h2>

<p>The Virgin Media Connect app, free on both iOS and Android, lets you reboot your Hub 3 remotely, share your WiFi password with guests, and connect to Virgin Media WiFi hotspots when you are out. It does not replace the main TV app but is a handy companion for managing your broadband side of the service.</p>

## Quotations

> If it is a TV360 box then there should be installation instructions included with the new box, either as an enclosed leaflet, or instructions
> — Community member (Virgin Media Community forum) (https://community.virginmedia.com/discussions/Virgin_TV_360/tv360-setup/5580049)

## Frequently asked questions

### how do I set up Virgin TV 360 box step by step

Connect the coaxial cable from your wall socket to the back of the 360 box, then run an HDMI cable to your TV and plug in the power lead. Switch on your TV, select the correct HDMI input, and follow the on-screen prompts until you reach the TV360 verification code step to confirm activation. Complete the remaining on-screen setup wizard to finish. Installation instructions are included as a printed leaflet in the box or available as a PDF on the Virgin Media content assets site.

### do I need a cable adaptor for Virgin TV 360 Mini box

Whether you need a cable adaptor to connect a 360 Mini to your Hub depends on which old TV box you previously had. Check your installation guide for your specific setup, as the requirement varies based on your previous equipment.

### where is the Virgin TV 360 verification code

The TV360 verification code appears on your TV screen during the setup process and is used to confirm your box is activated on your account. You'll enter this code as part of the on-screen setup wizard.

### what comes in the Virgin TV 360 box

The Virgin TV 360 box includes installation instructions as either an enclosed leaflet or printed instructions. These provide specific guidance for your cable setup and are the quickest reference for getting started.

### how do I set up Virgin TV 360 remote with amplifier

To set up the Virgin TV 360 remote with an amplifier, go to Settings on your box and select Audio & Video to configure the audio output.

## Sources

1. [[PDF] Installation guide | Virgin Media](https://prod.ctassets.virginmedia.com/uploads/360_install_guide_ed3ee25c3e.pdf) (prod.ctassets.virginmedia.com)
2. [How to Set Up and Upgrade Your Virgin TV 360 - YouTube](https://www.youtube.com/watch?v=a-qf9_g4xn4) (www.youtube.com)
3. [How to install the Virgin TV box | Virgin Media Help](https://www.virginmedia.com/help/how-to/tv/set-up/install-tv-box) (www.virginmedia.com)
4. [TV360 Setup | Virgin Media Community - 5580049](https://community.virginmedia.com/discussions/Virgin_TV_360/tv360-setup/5580049) (community.virginmedia.com)
