How to delete your Vodafone voicemail in 5 steps
To delete a Vodafone voicemail, dial 171 from your Vodafone phone, listen to the message, then press 7 to delete it. If you have an iPhone, Vodafone's Visual Voicemail service lets you delete messages directly from your phone's screen without dialling in at all. Both methods are free to use on the UK network.
How do you delete a voicemail by dialling in?
This is the standard method and works on any Vodafone phone, iPhone or Android.
- Dial 171 from your Vodafone mobile. You will be prompted to enter your voicemail PIN.
- Enter your PIN. Vodafone requires your PIN every time you call voicemail, even from your own phone.
- Listen to the message you want to delete. You can skip through the menu options to find it.
- Press 7 while the message is playing, or immediately after it finishes. This deletes the message.
- Repeat for any other messages, then hang up when done.
If you have forgotten your PIN, Vodafone can reset it via online chat on their website. You do not need to call.
What is Visual Voicemail and how does it work on Vodafone?
Visual Voicemail is a Vodafone UK service for iPhone users. As Vodafone puts it: "Visual Voicemail is a quick and easy way to manage your voicemails on your iPhone, without dialling in to your voicemail service."
Instead of listening through messages in order, you see a list on screen and tap to play or delete whichever one you want. It uses mobile data, but there is no extra charge for that on the UK network. Using it abroad is a different matter, data charges or daily roaming fees apply outside the UK.
How do you set up Visual Voicemail on Vodafone?
Setup takes a couple of minutes. First, turn off Wi-Fi on your iPhone so the text goes over mobile data. Then text the word STATE to 100121. Vodafone will send back a configuration message. Follow the prompt to install the settings, then open your Phone app and tap the Voicemail tab. Your messages should appear as a list.
If the Voicemail tab does not show a list straight away, check that your iPhone is running the latest iOS version and that mobile data is switched on.
How do you delete a voicemail using Visual Voicemail?
- Open the Phone app on your iPhone.
- Tap the Voicemail tab at the bottom right.
- Tap the message you want to remove.
- Tap Delete. The message moves to a 'Deleted Messages' section briefly before being removed.
This is faster than dialling 171 if you have several messages to clear, since you pick exactly which ones to remove rather than listening through them in sequence.
What should you do if your Vodafone mailbox is full?
A full mailbox stops new callers leaving messages. The fix is to delete old messages via either method above. Dialling 171 and pressing 7 on each message is the quickest way to clear a backlog if you do not have Visual Voicemail set up. Work through the oldest messages first, as those are usually the ones you no longer need. Once space is freed, your mailbox will accept new messages automatically.
Visual Voicemail is a quick and easy way to manage your voicemails on your iPhone, without dialling in to your voicemail service.
Frequently asked questions
- how do I delete voicemail on Vodafone
- Dial 171 from your Vodafone phone, enter your PIN when prompted, listen to the message you want to delete, then press 7 while it's playing or immediately after it finishes. If you have an iPhone, you can use Visual Voicemail instead to delete messages directly from your phone's screen without dialling in.
- what key do I press to delete voicemail Vodafone
- Press 7 while listening to the voicemail message after dialling 171 and entering your PIN. This will delete the message immediately.
- how to set up Visual Voicemail Vodafone UK
- Visual Voicemail is only available on iPhones with Vodafone UK. To set it up, disconnect from WiFi and text the word 'STATE' to 100121. The service uses mobile data at no extra cost within the UK, though roaming charges apply if you use it abroad.
- I forgot my Vodafone voicemail PIN how do I reset it
- Contact Vodafone via online chat on their website to reset your PIN. You don't need to call-they can reset it for you through the chat service.
- can I delete Vodafone voicemail without dialling 171
- Yes, if you have an iPhone you can use Vodafone's Visual Voicemail service to delete messages directly from your phone's screen without dialling in. This requires setting up the service first by texting 'STATE' to 100121.
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Sources
- Get support for your queries about calls, texts and voicemail | Vodafone (n.vodafone.ie)
- Visual Voicemail | Vodafone UK (www.vodafone.co.uk)
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