NS&I failures cause distress for bereaved families tracing premium bonds
Errors and lengthy delays at NS&I in releasing premium bonds are compounding grief for bereaved families, with some waiting over a year to access savings.
Editor's pick
Morrisons bait-and-switch promo code: UK consumer rights advice
A shopper reports Morrisons advertised £15 off a £60 shop but customer service claimed the threshold was £70. What are your rights under UK consumer law?
More in consumer protection uk
Martin Lewis and Which? demand Keir Starmer act on Big Tech scam ads
Martin Lewis and Which? wrote to PM Keir Starmer on 19 May 2026 saying Big Tech profits from scam ads that fuel 45% of UK crime. What the letter says and how to report a scam ad today.
UK unpaid debt court cases rising: what the BBC investigation means for consumers
BBC Business investigates why unpaid debt court cases are rising in the UK, covering CCJs, decrees and what consumers need to know to protect themselves.