Rafael Tuñón is the editor and publisher of Recharge UK, an independent UK consumer-information site covering mobile networks, TV advert music and cast, UK consumer prices and welfare procedures.
He has 20+ years of experience across telecommunications and cybersecurity. His career started in telecoms quality monitoring at Jazztel call centres in 2004, followed by seven years as a systems administrator at Capgemini (SAP, databases, Unix and Windows environments, application support). From 2017 he specialised in cybersecurity awareness at S2 Grupo, then served at Deloitte as Senior Risk Advisor and as Chief Information Security Officer-as-a-Service. He currently works in Madrid as a Senior Risk and Awareness Advisor, training organisations and individuals to identify phishing, smishing, vishing and social-engineering attacks.
That dual background, telecoms operations plus user-facing security education, shapes the editorial standards used on the site: every numeric claim is sourced, AI hallucinations are not tolerated, posts are reviewed against primary sources before publication, and no paid placements or sponsored articles are accepted.
The editorial workflow uses AI tools to gather and structure information quickly, with a human editor (Rafael) verifying every numeric claim, source citation and how-to step against primary sources before a piece goes live. Articles are reviewed against fresh UK regulator information (Ofcom, FCA, Action Fraud, Citizens Advice) before publication. The "last updated" date moves only when content materially changes, never for cosmetic edits, a pattern Google explicitly penalises.
The editorial line is independent and not affiliated with Vodafone Group plc, EE, O2, Three, VodafoneThree or any other operator mentioned on the site.
Areas of expertise
- Cybersecurity awareness training (phishing, smishing, vishing, social engineering)
- Editorial standards for UK consumer information
- Telecoms operations and call-centre quality monitoring
- IT systems administration (SAP, databases, Unix and Windows environments)
- Fact-checking and source verification against UK regulators (Ofcom, FCA, Action Fraud, Citizens Advice)
- Content integrity (no AI hallucinations, no paid placements)
- UK consumer telecoms landscape (Vodafone, EE, O2, Three, VodafoneThree)
Credentials and methodology
- 20+ years of experience in IT and cybersecurity (2004 to present)
- Former Senior Risk Advisor and CISO-as-a-Service at Deloitte (2021 to 2022)
- Former cybersecurity awareness specialist at S2 Grupo (2017 to 2021)
- Former systems administrator at Capgemini, supporting SAP, databases, Unix and Windows environments (2007 to 2015)
- Started career in telecoms quality monitoring at Jazztel call centres (2004 to 2005)
- Currently Senior Risk and Awareness Advisor in cybersecurity awareness (Madrid)
- Editor and publisher of Recharge UK since launch
- Adheres to UK Editors' Code of Practice for accuracy and corrections
- Corrections actioned within 48 hours of a credible flag
Articles by Rafael (287)
Can Vodafone retrieve deleted text messages? What the network can actually do
Vodafone cannot retrieve deleted texts from your handset. Here is what the network can and cannot access, and how to recover messages yourself in the UK.
How long does Vodafone broadband take to connect in the UK?
A clear guide to Vodafone broadband activation times in the UK, from order to first connection, including what affects your wait and when to call support.
How soon can you upgrade with Vodafone? Upgrade rules explained
Find out when you can upgrade your Vodafone phone, whether you're on Pay Monthly or Pay As You Go, and what early upgrade options are available in the UK.
How to buy a Vodafone data pack in the UK: a complete guide
Step-by-step guide to buying a Vodafone data pack in the UK, whether you are on Pay As You Go, Pay Monthly, or need a data add-on for your SIM.
How to Check Your Itemised Bill on the Vodafone App
Step-by-step guide for Vodafone customers in the UK on how to view, download and understand an itemised bill using the My Vodafone app.
How to claim a council tax rebate in the UK
A practical guide to council tax rebates in the UK: who is eligible, what documents you need, and how to apply through your local council.
Can you claim PIP for lupus in the UK?
Yes, you can claim PIP for lupus in the UK. This guide explains eligibility, the points system, what evidence to gather, and how to apply in 2025.
How to send and share data on Vodafone in the UK
A practical guide to sending, sharing, and transferring mobile data on Vodafone in the UK, including Data Pass, hotspot, and gifting options.
Does Sky Atlantic have adverts? What subscribers need to know
Sky Atlantic is a subscription channel on Sky TV. Here is a clear breakdown of whether it shows adverts, how its on-demand service differs, and how to manage ads across Sky.
How to set parental controls on Vodafone broadband
A complete guide to setting parental controls on Vodafone broadband, including the app, router settings, and Web Safe filter. UK English, no affiliate links.
Can I use Vodafone in Greece? Roaming, data and costs explained
Everything UK Vodafone customers need to know about using their phone in Greece, including roaming charges, data allowances and how to avoid bill shock.
Does Vodafone Work in Croatia? Roaming, Data and Costs Explained
Planning a trip to Croatia on Vodafone? Here is what to expect for calls, texts and data roaming, including post-Brexit roaming charges and how to avoid bill shock.
Ten charity adverts that showcase the best of humanity
From NHS fundraisers to disaster relief campaigns, these ten UK charity adverts capture real acts of kindness and the power of giving back.
Can't send MMS on Vodafone? How to fix it
Step-by-step guide to fixing MMS on Vodafone: check your APN settings, data connection, and messaging app config on Android and iPhone.
Do Vodafone customers get charged for receiving international calls?
A clear guide for Vodafone UK customers on whether receiving international calls costs money, what plans cover, and how roaming rules apply.
Does Vodafone Work in Switzerland? Roaming and Coverage Explained
Vodafone UK customers can use their phones in Switzerland, but roaming charges apply. Here is what to expect on calls, data, and your monthly plan.
Sky Christmas Advert: Song, Story and What Makes It Work
A look at Sky's Christmas advert, the music behind it, and what makes festive TV advertising connect with UK audiences every year.
Have a Break, Have a Kit Kat: the story behind the iconic UK advert
The 'Have a Break, Have a Kit Kat' slogan has run for nearly seven decades. Here is the story of how it started, evolved, and stayed relevant in UK advertising.
How to get your Vodafone call history: all options explained
Step-by-step guide to accessing your Vodafone call history online, via the app, or by contacting customer care. UK English, no fluff, no affiliate links.
How to top up data on Vodafone: all methods explained
A practical guide for Vodafone customers in the UK covering every method to add data, from the My Vodafone app to PAYG top-ups and data add-ons.
How long are adverts at Curzon cinemas in the UK?
Curzon cinemas typically show around 10 to 20 minutes of adverts and trailers before the main feature. Here is what to expect on your visit.
Vodafone UK call centre hours: when does it close?
Full guide to Vodafone UK customer service opening hours, phone numbers, live chat times, and what to do outside those hours.
Vodafone broadband activation: how long does it take?
Vodafone broadband typically activates within 10 working days. Here is what to expect at each stage, why delays happen, and what to do if yours is overdue.
UK relationship blackmail scam: fake cheating proof via WhatsApp demanding Apple gift cards
A UK scam uses fake infidelity screenshots sent via WhatsApp or Instagram to pressure partners into paying £100 in Apple gift cards. Here is how it works and what to do.
Delivery smishing scams: fake parcel redelivery texts hitting UK mobiles
Scammers send fake failed-delivery SMS messages designed to catch UK shoppers off guard. Here is how the scam works and what to do if you receive one.
DWP publishes new PIP and Universal Credit research statistics 2025
The DWP has released new research statistics covering PIP administrative exercise outcomes and Universal Credit claimant experiences, including disadvantaged groups and Move to UC migration.
Ofcom rules TikTok and YouTube not safe enough for children
Ofcom has ruled that TikTok and YouTube are not doing enough to protect children in the UK, with both platforms responding to the regulator's findings.
DWP publishes Universal Credit Work Capability Assessment statistics
The DWP has published updated statistics on Universal Credit claimants with health conditions or disabilities restricting their ability to work, covering Work Capability Assessment outcomes.
WhatsApp family impersonation scams targeting UK users in 2026
Fraudsters are using public Facebook profiles to impersonate family members and friends on WhatsApp, drawing victims into financial scams. How to spot it and report it.
Can I claim benefits if I own a house outright in the UK?
Yes, you can claim UK benefits if you own your home outright. Your main home does not count as capital for Universal Credit. Capital limits, exceptions and PIP rules explained for 2026.