ref telco
Turning off o2 voicemail
901
O2 voicemail access number (dial from O2 phone)
Source: connection-technologies.co.uk
1760
Number to dial on keypad to turn off O2 voicemail
Source: O2 Community (community.o2.co.uk)
5
Increment in seconds for adjusting ring time before voicemail (NN parameter)
Source: O2 Community (community.o2.co.uk)
<p>To turn off O2 voicemail, dial <strong>##002#</strong> from your O2 handset and press Send. Alternatively, dial <strong>1760</strong> from your O2 phone and follow the prompts. Both methods work on any O2 SIM and take effect within seconds.</p>
<h2>What is the O2 voicemail number?</h2>
<p>The O2 voicemail access number is <strong>901</strong>. Calling it from your O2 phone is free, and it lets you listen to messages, change your PIN, and adjust settings. If you are calling from another phone or network, you will need to dial your full mobile number instead.</p>
<h2>How do I turn off O2 voicemail?</h2>
<p>You have two quick options.</p>
<p><strong>Option 1: dial the disable code</strong></p>
<ol>
<li>Open your phone's dialler.</li>
<li>Type <strong>##002#</strong> and press Call or Send.</li>
<li>The network will confirm voicemail has been cancelled. The call ends automatically.</li>
</ol>
<p><strong>Option 2: dial 1760</strong></p>
<ol>
<li>Dial <strong>1760</strong> from your O2 handset.</li>
<li>Follow the voice menu.</li>
<li>You should hear the message "Your voicemail has been turned off" before the call disconnects.</li>
</ol>
<p>After either method, callers who ring when you are unavailable will hear your phone ring out rather than reaching voicemail.</p>
<h2>How do I turn O2 voicemail back on?</h2>
<p>Dial <strong>**002**</strong> from your O2 handset and press Send. This re-enables all call forwarding to voicemail in one step, including calls that are unanswered, busy, or out of reach. You can also call 901 and follow the menu to reactivate the service.</p>
<h2>How do I change how long my phone rings before going to voicemail?</h2>
<p>You can set the ring time yourself using a call forwarding code. The format is:</p>
<p><strong>61*901*11*NN#</strong></p>
<p>Replace NN with the number of seconds you want, in increments of 5 (so 15, 20, 25, or 30 are valid values). Dial the full string and press Send. The network will confirm the new setting. This is useful if you want voicemail to stay on but prefer a longer window to answer before it kicks in.</p>
<h2>How do I access voicemail settings on an Android phone on O2?</h2>
<p>On most Android handsets, including the Nothing Phone (1), the route is:</p>
<ol>
<li>Open the Phone app.</li>
<li>Tap the three-dot menu, then Settings.</li>
<li>Select Calling accounts.</li>
<li>Tap Call forwarding, then Voice.</li>
</ol>
<p>From here you can see which number calls are being forwarded to (901 for O2 voicemail) and disable individual forwarding conditions, such as "when unanswered" or "when unreachable", rather than switching off voicemail entirely.</p>
<h2>What happens to missed calls after I turn off voicemail?</h2>
<p>Once voicemail is disabled, callers hear your phone ring until the call times out. They are not given the option to leave a message. You will still see a missed call notification on your handset. If you rely on voicemail for work or accessibility reasons, consider adjusting the ring time instead of disabling the service completely.</p>
<h2>Troubleshooting: voicemail not turning off</h2>
<p>If the ##002# code returns an error, try 1760 as a fallback. Some older handsets need a short pause after dialling before the network registers the command. If neither method works, call O2 customer services on 202 (free from an O2 phone) and ask them to remove voicemail on the network side. This is sometimes necessary on business accounts or if the SIM has custom call forwarding rules applied by a previous account holder.</p> Your voicemail has been turned off
Frequently asked questions
- how do I turn off O2 voicemail
- Dial ##002# from your O2 handset and press Send, or alternatively dial 1760 and follow the voice prompts. Both methods take effect within seconds and will disable voicemail on your O2 account.
- what is the O2 voicemail number
- The O2 voicemail access number is 901, which is free to call from an O2 phone. You can use it to listen to messages, change your PIN, and adjust voicemail settings.
- how do I turn O2 voicemail back on
- Dial **002# from your O2 handset and press Send. This will re-enable call forwarding to voicemail on your account.
- how do I extend ring time before O2 voicemail
- Dial 61*901*11*NN# from your O2 phone and press Send, where NN is the number of seconds you want in increments of 5 (for example, 61*901*11*20# for 20 seconds). This delays when calls are forwarded to voicemail.
- can I turn off O2 voicemail from settings
- On some phones like the Nothing Phone (1), you can access voicemail settings through the phone app by navigating to Settings, then Calling accounts, then Call forwarding, then Voice. However, the quickest method is to dial ##002# from your handset.
Was this article useful?
Thanks — your feedback was recorded.
Sources
- O2 Voicemail Number: Dial 901 (Setup, PIN & Turn Off) (connection-technologies.co.uk)
- How to set up voicemail on your Nothing Phone (1) (www.o2.co.uk)
- Solved: How do I set up my voicemail? - O2 Community (community.o2.co.uk)
- Solved: Voicemail settings - O2 Community (community.o2.co.uk)
Comments
0 comments
Loading comments…